Dealership University's Quick Start Program is a structured two-week online sales training class monitored by DU instructors to ensure salespeople achieve the desired results. During this program, salespeople must complete lesson assignments as well as successfully pass each lesson quiz and the final exam by the designated completion dates to recieve their Quick Start Sales Certificate of Achievement.

Each lesson takes between 5-15 minutes to complete and consist of DU's popular Quick Takes Videos and a Quick Quiz to test the student's retention of material. The end result is improved selling skills, increased earnings and higher CSI.

Tory Hornsby (thornsby@dealershipuniversity.com)

• Lesson 01: Quick Launch - Introduction by Tory
• Lesson 02: Quick Launch - Code of Ethics
• Lesson 03: Performance Selling - Welcoming Customers
• Lesson 04: Performance Selling - Interviewing Customers
• Lesson 05: Performance Selling - The Six Step Interview
• Lesson 06: Performance Selling - The Presentation/Demonstration
• Lesson 07: Performance Selling - The Power of the Sit-On
• Lesson 08: Performance Selling - Asking for the Sale
• Lesson 09: Performance Selling - The Sit-Down
• Lesson 10: Performance Selling - The Write-Up
• Lesson 11: Performance Selling - Handling Objections
• Lesson 12: Performance Selling - Closing the Sale
• Lesson 13: Performance Selling - Importance of the Traffic Log
• Lesson 14: Performance Selling - F.E.A.R. of Rejection
• Lesson 15: Performance Selling - The Delivery
• Lesson 16: Performance Selling - Slow Down to Speed Up
• Lesson 17: Performance Selling - Bypassing Price
• Lesson 18: Performance Selling - Work Habits
• Lesson 19: Performance Selling - Converting Write-Ups
• Lesson 20: Performance Selling - Using the Report Card
• Lesson 21: Performance Selling - Need to Do More Research
• Lesson 22: Performance Selling - Inviting Negotations
• Lesson 23: Performance Selling - Attitude Check
• Lesson 24: Phone Skills - Telephone Handling Guidelines
• Lesson 25: Phone Skills - Enthusiasm/Introduction
• Lesson 26: Phone Skills - Getting the Phone Number
• Lesson 27: Phone Skills - Follow-up
• Lesson 28: Phone Skills - Getting More Appointments
• Lesson 29: Phone Skills - Unsold Follow-ups Equal Additional Sales
• Lesson 30: Phone SKills - Key Areas of Opportunity
• Lesson 31: Phone SKills - Identifying Objections
• Lesson 32: Phone SKills - Handling Objections
• Lesson 33: Phone SKills - Importance of the Phone
• Lesson 34: Phone SKills - Importance of Enthusiasm
• Lesson 35: Phone SKills - Handling Hardballers
• Lesson 36: Phone SKills - Who's Calling
• Lesson 37: Phone SKills - The Right Tool
• Lesson 38: Phone Skills - The "Be-Back" Bus
• Lesson 39: Phone Skills - Bypassing Price
• Lesson 40: Phone SKills - A Little Reminder
• Quick Start Program - Final Exam